Frequently Asked Questions

ARgonauts is a webAR platform, created to make it possible for everyone to make web Augmented Reality project. You don't need to be rocket scientist to make AR, just upload your creations (3D models, animations, images, photos, videos, whatever you like!), publish the project and share it. As simple as that!

Augmented Reality (AR) is a technology which enhances the user's reality by superimposing digital information in the form of images, videos and 3D objects. This additional layer of digital information is imposed and displayed through the use of a visual output display, which is often in the form of a smartphone or a similar device. As a result, the user's immediate environment is augmented and enhanced.

WebAR is a short of web-based augmented reality, the technology allows you to access augmented reality contents almost immediately without having to download a specific app to enjoy an AR experience. User can simply visit a URL or scan a QR code to open the AR.

Hi there, we would love to have you on board! You may go to Pricing page and choose the plan that suits you best, or go to Subscribtion page in your profile and choose the plan there. In addition, if you would like to test the water first, you can try out our FREE account that will be available for 14 days!

As we want to make it possible for EVERYONE to make AR with ARgonauts, we gladly provides tutorial of using the platform to make it easier for you to navigate. Kindly visit Tutorial page and explore the unknown!

Would be glad to hear the plan! Kindly contact [email protected] for collaboration inquiry.

ARgonauts has 3 different plan for you, to find out more please fo to Pricing page and choose the plan that suits you best.

For markerless AR projects, ARgonauts supports all kind of devices that supports ARKit and ARCore. For marker based AR projects, the devices that are supported are minimum iOS OS 9 and Android Marshmallow.

Yes, we do. We specialized in creating high quality 3D that looks realistic and easlity applicable to almost every platform.

Of course! Kindly contact [email protected] for whitelabel inquiry. Would love to support your brand!

Please send your event proposal to [email protected]. We will review your proposal and get back to you in 3-5 business days.

There are several factors that may cause the AR does not showing up on your devices. The most common ones are that you are not connected to the internet connection, you have too many tabs opening at a time, or your device does not support AR. External factor can also be the cause, such as the area is too dark. If the problem persist, you may contact us for further assistance.

Yes it does. ARgonauts needs internet connection to load the content you create so that it can be placed in AR. Please make sure you are connected to the internet when opening your ARgonauts project.

You can have FREE trial account that will be available for 14 days to test the water!

The free trial is available for 14 days.

If you want to keep your account and projects, you may subscribe to one of the existing plans that suits you before the FREE trial ends. But if you would like to have some time to make decisions, you can keep it as it is, your account will still be there, but your existing project will be deleted after the trial period ends.

Yes you can, for now you may contact us for further assistance. We will provide refund system soon, thank you for your understanding!

Yes you can, for now you may contact us for further assistance. We will provide delete account system soon, thank you for your understanding!
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