TERMS AND CONDITIONS
TERMS & CONDITIONS
Last updated: 24 May 2018
This Terms & Conditions (T&C) is applicable to the website and apps published by Octagon Studio Ltd. In this T&C, “we”, ”us" and "our" means Octagon Studio Ltd and its divisions or related bodies corporate. “You” or “Your” means any entity identified in an enrollment form submitted by the same or affiliated persons, and/or any agency, network or other third party that has access to Your account and/or Your Online Services Data (as defined below), which will also be bound by the terms and conditions of this Agreement. You are requested to carefully read these before continuing to use.
When you register on our website or app, you warrant that all the details you supply, including without limitation, your name and e-mail address are accurate, that you are authorized to use the e-mail address that you provide and that you are at least thirteen (13) years old. If you are below the age of thirteen (13), please obtain the permission of your parent or guardian before using the website or app. The Company has no intention of collecting any personal information from children below the age of 13 without parental consent. Parents are encouraged to review their children's e-mail and Internet activities to ensure that the Website is being used in accordance with these Terms.
Cancellation & Returns Policy
We want you to be happy with the purchase(s) you make. Our customers may refund, return or exchange the product(s) within fourteen (14) days of receiving your item(s) under our Return Policy here. To do so, you must contact Octagon Studio Ltd, with registered office at Majesty Office Building B8-B9, Bandung 40164, INDONESIA and please communicate your decision with clear reason within the specified given time by emailing us indicating your order number on [email protected]
Social & Networking Sites
While the company attempts to ensure that the information on our website and app are correct, the company does not warrant the accuracy and completeness of the material on the website. The company may make changes to the material on the website, or to the products and prices described in it, at any time without notice. Any use of our website and app or the information is at your own risk.
The material on the website may be out of date, and the company makes no commitment to update such material. All information, content, material and product offered our website and app are provided on an "as is" and "as available" basis, and are without any representations, warranties or guarantees of any kind, express or implied.
These Terms and Conditions, all content included on our site and app, unless, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is either our property or we have been granted permission to use. By continuing to use the our Site you acknowledge that such material is protected by applicable intellectual property and other laws. You may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on our site without written permission from our authorized representative.
The trademarks, service marks and logos (Trademarks) used and displayed on our website and app are registered or unregistered Trademarks of Octagon Studio. Nothing on our website and app shall be construed as granting, by implication, or otherwise any license or right to use any Trademark without the prior written consent of the Trademark owner.
Orders & Payment
Octagon Studio will guide you through the ordering process on our website. Before submitting your order to us, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it. You do not need to have an account to order, but we encourage you to register with us as you will be able to enjoy faster checkout, easy access to order status and transaction history.
We do not accept personal checks, and items will not be shipped until the transaction has been cleared. You can check your order status from the 'Track Your Order' option located at the bottom-left of our online store page and please be aware that if your order hasn't been paid after 4 days, it will be deleted from our back end history, and should you are still interested to buy it, please make a new purchase on our online store.
For orders from Indonesia, Malaysia, and Singapore, we accept payment via direct bank transfer to BCA account. You will receive the detail information in your invoice. For orders from other countries, we accept major credit cards (VISA and Mastercard) via PayPal to: [email protected] and no cash on delivery is provided.
Payment for Goods and related delivery charges must always be made in advance and you will be prompted to pay during the order process. All Goods purchased from us will normally be delivered within the times given on our website during the order process. The risk in the Goods shall remain with Us until they come into your physical possession. Please contact us immediately within twelve (12) hours and before making your payment. Paid and shipped orders cannot be modified or cancelled.
Disclaimer of Liability
Under no circumstances, including but not limited to negligence, Octagon Studio or its officers or employees shall have any liability of any nature whatsoever, in respect of personal information provided by you on our website and app.
Events Outside of Our Control (Force Majeure)
We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control. We will inform you as soon as is reasonably possible.
Complaints and Feedback
We ensure that your personal information is treated confidentially and in accordance with privacy laws. If you are certain that your personal information is subjected to privacy law infringement, or if you wish to access or amend your information in our possession, or if you have any other remaining questions and inquiries, please reach us by e-mailing to [email protected] Please provide information as comprehensive as possible to help us provide immediate response.
General Terms and Conditions
Octagon Studio may may change the terms and conditions and disclaimer set out above from time to time. By using our website and app, you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the web site. We reserve the right to terminate access to our website at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of our Terms. Upon termination, you must immediately destroy any downloaded and printed materials. Octagon Studio reserves all other rights.
Jurisdication and Applicable Laws
Our Terms and Conditions are governed by and to be interpreted in accordance with laws of Ireland. You agree, in the event of any dispute arising in relation to our T&C or any dispute arising in relation to our website or app whether in contract or otherwise, to submit to the jurisdiction of the Ireland courts for resolution of all such disputes.